Systems administrator

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Welcome » Learning in the age of digital interdepence » Techno Order (scope) » Professional profile » Systems administrator

Summary

A systems administrator administers ICT System components to meet service requirements.

Mission

Installs software, configures and upgrades ICT systems. Administers day-today operations to satisfy continuity of service, recovery, security and performance needs.

Deliverables

Accountable (A): -
Responsible (R): Solution in operation
Contributor (C): Solved incident

Main tasks

Investigate, diagnose and solve system related problems
Install and upgrades software
Schedule installation work, liaising with all concerned to ensure that installation priorities are met and disruption to the organization is minimized.
Diagnose and solve problems and faults occurring in the operation of hardware and software
Comply with organization procedures to ensure integrity of the system

e-CF Competences assigned

B.02 Component Integration (Level 2)
B.03 Testing (Level 2)
C.01 User Support (Level 2-3)
C.04 Problem Management (Level 2)
E.08 Information Security Management (Level 2)

KPI Area

Systems in operation

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