D.03 Education and Training Provision
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Generic description:
Defines and implements ICT training policy to address organisational skill needs and gaps. Structures, organises and schedules training programmes and evaluates training quality through a feedback process and implements continuous improvement. Adapts training plans to address changing demand.

Competence area: e-CF area D. Enable

Proficiency levels:
e-CF level Description Profiles (CWA16458)
2 Organises the identification of training needs; collates organisation requirements, identifies, selects and prepares schedule of training interventions. ICT Trainer
3 Acts creatively to analyse skills gaps; elaborates specific requirements and identifies potential sources for training provision. Has specialist knowledge of the training market and establishes a feedback mechanism to assess the added value of alternative training programmes. ICT Trainer

Knowledge examples (Knows /aware of/ Familiar with:)

  • K1 appropriate pedagogical approaches and education delivery methods e.g. classroom, online, text, dvd
  • K2 the competitive market for educational offering
  • K3 training needs analysis methodologies
  • K4 empowerment techniques

Skill examples (Able to:)

  • S1 organise training and education schedules to meet market needs
  • S2 identify and maximise use of resources required to deliver a cost effective schedule
  • S3 promote and market education and training provision
  • S4 analyse feedback data and use it to drive continuous improvement of education and training delivery
  • S5 design curricula and training programmes to meet customer ICT education needs
  • S6 address CPD needs of staff to meet organisational requirements