#eif10 - Provide a single point of contact in order to hide internal administrative complexity and facilitate users’ access to European public services


A recommendation regarding interoperability principle #eif6p - User-centricity.


Source: European Interoperability Framework - Promoting seamless services and data flows for European public administrations, COM(2017)134, 23 March 2017, url (Available in the languages of the EU Member States)