#eif17 - Simplify processes and use digital channels whenever appropriate for the delivery of European public services, to respond promptly and with high quality to users’ requests and reduce the administrative burden on public administrations, businesses and citizens.


A recommendation regarding interoperability principle #eif10p - Administrative simplification.


Source: European Interoperability Framework - Promoting seamless services and data flows for European public administrations, COM(2017)134, 23 March 2017, url (Available in the languages of the EU Member States)