#eif1p assessment of effectiveness and efficiency is an underlying principle of the European Interoperability Framework.

It includes this recommendation:

There are many ways to take stock of the value of interoperable European public services, including considerations such as return on investment, total cost of ownership, level of flexibility and adaptability, reduced administrative burden, efficiency, reduced risk, transparency, simplification, improved working methods, and level of user satisfaction.

Various technological solutions1 should be evaluated when striving to ensure the effectiveness and efficiency of a European public service.

Source: European Interoperability Framework - Promoting seamless services and data flows for European public administrations, COM(2017)134, 23 March 2017, url (Available in the languages of the EU Member States)