A Micro journey (map) maps the configuring of some capabilities and resources by a micro actor, this is a social actor operating at the micro level in a Sociotope or technotope (for which there is a socio- and/or technotope architecture).
A micro journey (enterprise or agency journey) describes for a firm or agency (for instance 631 - Technology companies, 6391 - News media, 6399 - AI actors and 731 - Advertisers):
- the steps they take (events),
- the capabilities they use,
- the resources they depend on,
- the experience or Value they create or perceive along the way.
Check #crg4VSR - Common reporting guidelines for Voluntary Stakeholder Reports for guidelines for the reporting about a micro journey's contribution to the Sustainable development goals (#SDGs).
Check customer journey maps and hashtag #MicroJourneys for approaches and challenges in the mapping of micro journeys.
Below figure uses the Archimate model elements Course of Action, Capability, Resource, Outcome, Goal to explain how Hashtags - systematically defined and #xy2wiki, applied in the communications of Micro Journeys may accelerate the achievement of the Sustainable development goals (#SDGs). Note that knowledge conversion as described in the The SECI pattern is most efficient within the context of a business or organisation. Meso journeys and macro journeys provide context for the business and preferably interact via a single window environment. The pico journeys of the work force contribute skilled labour.
The backlinks below usually do not include the child and sibling items, nor the pages in the breadcrumbs.
hashtags for goods, services and harms