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The Organisational view is the view of the European Interoperability Reference Architecture for the Organisational interoperability layer of the European Interoperability Framework. It models the most salient Architecture Building Blocks that shall be considered in order to support organisational interoperability among providers and users of a public service.

Narrative

[Organisations] in the role of [Public Service Providers] supply [Public Services] to [Citizens] and [Businesses] and/or [Public Administrations] which have the role of [Public Service Consumer]. The [Public Service] is delivered according to its [Service Delivery Model]. [Public Services] are documented in [Public Service Catalogues] that can be used among others for service portfolio management. [Public Service Providers] can delegate the delivery of [Public Services] to [Public Service Deliverers (-y Agents)] who will act on behalf of [Public Service Providers]. [Public Service Providers] can sign an [Interoperability Agreement] to agree on how to deliver a [Public Service] to its users. The delivery of these public services is realised through [Business Capabilities] using an [Exchange of Business Information] that exchanges [Business Information]. [Business Information] is instance oriented and is subject to [Business Rules] originating from [Organisational Interoperability Enablers] like [Organisational Structures], [Organisational Procedures], [Organisational Policies] or the [Organisational Skills] of the [Organisations] involved. The [Interoperability Organisational Authority] is responsible for [Interoperability Governance] which influences the [Interoperability Strategy]. The [Interoperability Strategy] implements the [Interoperability Framework]. [Interoperability Skills] are a specific form of [Organisational Skills] that allows the organisation to excel in interoperability. A [Security Framework] is a specific form of a [Security Policy] which is an [Organisational Policy] focussed on security related aspects.

These different Architecture Building Blocks define the [Organisational content] and each of these Architecture Building Blocks can have any [Interoperability Specification] associated, of which the [Organisational Interoperability Specification] is a specialisation.

Focal Architecture Building Blocks

• (European) Public service specializing Business Service
• Public Service Consumer specializing Business Role
• Public Service Provider specializing Business Role
• (Business) Capability¹
• Exchange of Business Information specializing Business Interaction
• Business Information specializing Business Object
• Organisational Interoperability Specification specializing Interoperability Specification specializing Business Object

Other Architecture Building Blocks

• Citizen
• Business
• Organisation
• Public Administration
• Public Service Agent
• Public Service Deliverer (EIRA: Public Service Delivery Agent as Business Role)
• Public Service Consumer Agent, is consuming a Public service on behalf of, or as an intermediary of, the public service agent who is entitled to consume the service.
• Public Service Catalogue

The latest release of the EIRA© is available on Joinup.

Source: European Interoperability Reference Architecture (EIRA version 3) (url) (with information on the 3^rd release at the website of the ISA² - Interoperability solutions for public administrations, businesses and citizens).